Refund & Return Policy
We offer a 30-day return policy from the delivery date.
Eligibility:
- Items must be unworn, unwashed, and in original packaging
- Intimate wear and discounted items are non-returnable
How to Return:
-
Email businesssupport@milkchic.co with your order number and reason for return
- Follow the instructions from our support team
- Return shipping costs are the customer's responsibility unless the item was defective or incorrect
Refunds:
- Processed within 7–10 business days after inspection
EU/UK Customers: A 14-day right of withdrawal applies under local law.