FAQ

1. Do you ship internationally?

Yes. We offer international shipping to the United States, Canada,GCC countries,Shipping availability and delivery times may vary by destination.

2. What currency are prices shown in on the website?

Product prices are displayed in local currencies based on your location for easier browsing. However, all orders are processed and charged in USD at checkout.

3. Can I change or cancel my order after placing it?

Yes. You may request changes or cancellations within 2 hours of placing your order. Please contact us immediately at businesssupport@milkchic.co

4. What if I receive an incorrect or defective item?

If your item arrives incorrect or defective, please email our support team with a photo of the issue. We will arrange a free replacement for you.

5. Why does Milkchic focus on linen, cotton, and blended fabrics?

We carefully select fabrics based on breathability, comfort, durability, and environmental impact.

  • Linen is breathable and low-impact
  • Cotton provides softness and everyday comfort
  • Cotton-linen blends balance comfort with easy wear

6. How do I choose between linen, cotton, and cotton-linen blend?

Choose linen for hot and humid climates, cotton for a soft everyday feel, or cotton-linen blends if you prefer balanced comfort with easier care.

7. Is Milkchic an eco-friendly fashion brand?

Milkchic is committed to eco-friendly and responsible fashion practices. We prioritize natural fabrics, durable designs, and mindful production choices to reduce unnecessary waste and promote long-term wear.

8. How is linen considered eco-friendly?

Linen is made from flax, a natural fiber that typically requires less water and fewer chemicals than many other fabrics. Its durability also supports longer garment life, reducing the need for frequent replacement.

9. How should I care for linen,cotton and cotton-linen blend clothing?

Wash linen garments in cold water using a gentle cycle. Air dry when possible and avoid high heat to preserve the fabric’s natural texture and shape.

10. Does linen wrinkle easily, and is that normal?

Yes. Linen naturally wrinkles, and this is part of its authentic, relaxed character. Light steaming or ironing on low heat can smooth wrinkles if desired.

11. Is my payment information secure?

Yes. All payments are securely encrypted and processed via Shopify, Stripe, PayPal, and Payoneer.